Privacy Policy

Who we are

Yilda Services ("we", "us", "our") is a marketing and advertising agency owned by Yilda Gregorio, located at 1900 Market St, Philadelphia, PA 19103. You can reach us at Support@yildaservices.com or (484) 387-7009.

Information we collect

• Information you give us. Your name, business name, email address, phone number, budget range and the details of your inquiry when you contact us by form, email or phone.
• Client engagement information. Materials, credentials and business data you share so we can perform marketing services, such as brand assets, customer lists you choose to provide, and access to advertising or analytics accounts you own.
• Basic technical information. Standard server and hosting logs, which may include IP address, browser type and pages requested. This website is a static site; it does not run a database and does not store submitted form content on our servers.

How our contact form works

Our contact form does not transmit data to a database. When you submit it, your own email application opens a prefilled message addressed to Support@yildaservices.com. Nothing is sent until you send that email, and the content is handled the same way as any email you write to us.

How we use information

• To respond to inquiries, prepare quotes and provide the services you engage us for.
• To communicate about active projects, invoices and scheduled work.
• To improve our services and, where permitted, to send occasional updates you may opt out of at any time.
• To comply with legal, tax and accounting obligations.

Legal bases and consent

We process personal information because you asked us to respond to you, because it is necessary to perform a contract with you, because we have a legitimate business interest in operating and improving our services, or because you consented. You may withdraw consent for marketing communications at any time.

Sharing information

We do not sell personal information. We share information only with service providers who help us deliver our work — for example advertising platforms, email delivery tools, analytics providers, hosting providers and professional advisers — and only to the extent needed. We may also disclose information where required by law or to protect our legal rights.

Advertising platforms

When we manage advertising or analytics on your behalf, that activity happens inside accounts you own on platforms such as Google and Meta. Those platforms process data under their own privacy terms, and you remain the controller of the data in your accounts.

Data retention

We keep inquiry correspondence for as long as needed to respond and for a reasonable period afterward for business records. Client project files are retained for the duration of the engagement and for a period afterward consistent with legal and tax requirements, then deleted or archived securely.

Security

We use reasonable administrative and technical safeguards, including limited access to accounts and credentials. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your rights

Depending on where you live, you may have the right to request access to the personal information we hold about you, ask us to correct or delete it, object to certain processing, or request a copy in portable form. Pennsylvania and U.S. residents, as well as residents of jurisdictions with comprehensive privacy laws, may exercise these rights by emailing Support@yildaservices.com. We will respond within the time required by applicable law and will not discriminate against you for making a request.

Children's privacy

Our services are directed to businesses. We do not knowingly collect personal information from anyone under 13 years of age. If you believe a child has provided us information, contact us and we will delete it.

Third-party links

Our website may link to third-party sites, such as Google Maps or social platforms. We are not responsible for their content or privacy practices.

Changes to this policy

We may update this policy as our services or legal obligations change. The revised version will be posted on this page with a new effective date.